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3 Things to Ask an Audiologist About Hearing Aid Services

3 Things to Ask an Audiologist About Hearing Aid Services

If you have hearing loss, the first step is to find an audiologist who can provide a comprehensive hearing evaluation to determine the type and degree, in addition to detecting any other hearing-related conditions. Next, comes treatment.

Since audiologists treat many cases of noise-induced hearing loss with hearing aids and other assistive listening devices, it’s important to choose a professional with this next step in mind. If you need hearing aids, you should choose an audiologist that’s capable of providing the products and services that will best meet your needs, both now and for years to come. To make sure you’re in good hands, ask a prospective audiologist these three questions about their hearing services.

1. Are you affiliated with any hearing aid manufacturers? How wide of a selection do you offer?

You can never be too sure about an audiologist’s affiliations with hearing aid brands, and if they’re above-board, they won’t mind you asking. In most cases, you’ll find they offer a wide selection and will fit you with a hearing aid based solely on your hearing profile and lifestyle preferences. The wider the selection they offer, the better your opportunity to explore your options and find the device that’s perfect for you.

2. What is your aftercare like?

Aftercare is an important part of hearing aid service that’s often taken for granted. Most audiologists will schedule you for at least one follow-up appointment when your hearing aids arrive. This will include custom fitting, calibrating and generally making sure your hearing aid is a good fit for you. Their services should also include hands-on training on how to use, troubleshoot, and clean your devices and tips for optimizing their features during conversation and different listening environments.

3. What repair and maintenance services do you provide?

Besides providing training and counsel, your audiologist should provide some free maintenance services and fast, convenient repairs so you won’t have to live without your hearing aid for long periods of time. To get more specific, you should ask the following questions, as well:

  • Do you offer free cleanings, free minor replacement parts, repair services or troubleshooting?
  • Do you offer in-office repairs?
  • Do you service all brands of hearing aids?

As an integral part of hearing loss treatment, hearing aid fitting and maintenance should also an integral part of choosing an audiologist. With a full evaluation, a wide range of treatment options and excellent after-care, your hearing needs will be met not just now, but for years to come.


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